Mark de los reyes
Reliable. Efficient. Dedicated to Your Growth
Get 5 Days of Free Virtual Assistance (3 Hours/Day) – Let’s Boost Your Productivity!
Virtual Assistant & WordPress Website Developer
Feeling overwhelmed with emails, scheduling, and website management? Struggling to keep up with admin work while ensuring your online presence stays professional and engaging? I’m here to help! As a highly organized and detail-oriented Virtual Assistant & WordPress Website Developer, I specialize in streamlining your operations while enhancing your digital presence.
With expertise in email and chat support, email marketing automation, graphic design using Canva, and WordPress website development, I provide seamless support to keep your business running smoothly. Whether you need:
Inbox & schedule management
Customer support via email & chat
Engaging graphics & marketing materials
A professional WordPress website built or maintained
I’ve got you covered! From handling your daily operations to ensuring your website is visually appealing, user-friendly, and fully functional, I bring efficiency and professionalism to your business.
Imagine having a dedicated assistant and website expert who keeps your business organized, handles customer interactions, and maintains a strong online presence—all while you focus on growing your brand.
Excellence Recognized
Recognized as a Top Performer for three consecutive years in the BPO industry, I consistently delivered exceptional customer service, exceeding performance metrics and client expectations. My strong communication skills, problem-solving abilities, and commitment to excellence have shaped my expertise in customer support, email and chat assistance, and client management—all of which I now bring to my role as a Virtual Assistant.
About Me
From a young age, I’ve always been drawn to creativity and problem-solving. In high school, I studied animation, bringing stories to life through motion and design. At the same time, I was an editorial cartoonist for our school’s journalism team, using illustrations to communicate powerful messages. These experiences sharpened my eye for detail and storytelling—skills that would later influence my career in unexpected ways.
As I pursued my Criminology degree, I developed strong analytical thinking, attention to detail, and problem-solving abilities. While my studies focused on law and security, these skills turned out to be just as valuable in the professional world. After graduating, I stepped into the customer service industry, where I spent three years at Sutherland, providing top-tier support for Amazon Logistics and TripAdvisor. This role strengthened my communication, multitasking, and client management skills, preparing me for the next step in my career.
Eager to expand my expertise, I trained in virtual assistance, gaining proficiency in email and chat support, email marketing automation, Canva graphic design, WordPress website development, and administrative support. Today, I combine my diverse background to help businesses stay organized, efficient, and productive. Whether it’s handling customer interactions, streamlining email marketing, or designing graphics, I am committed to delivering high-quality virtual assistance tailored to your needs.
Let’s work together to bring efficiency and creativity to your business!
What My Clients Say about Me
Sherry Tandog
Team Manager in Tripadvisor Sutherland
“I had the pleasure of working with Mark in our travel account, and He was a top performer in customer service. His ability to handle complex bookings, resolve customer concerns efficiently, and maintain a friendly, professional demeanor made a huge difference in our team's success. Clients always appreciated His patience and attention to detail.”
Services offered
